Breanna is a very great worker and she really knows her way around the store. She knows electronics very well and her smile is very pleasant and delightful. Great worker!
*Professional service
*Great service
Wow, this place offered GREAT service. The geek squad told me about this plan that protects my new laptop for 3 YEARS from accidental damage! And I got this cool thing called 24/7...It's like having personal tech support! I hate having to maintain my computers, now I don't have to! Thanks best buy (and geek squad)
*Did there best to help out and make it right
I really appreciate all the hard work that the wireless and Geek Squad as well as Ryan did to help me Resolve my issue I will be returning to the store and will be telling others to do so after my experience.
The customer service; and information about the TV was great. They price matched everything for us. They said that there is free delivery and we can schedule a time that works for us. We though that's great so we chose to go through best buy. When they asked for our delivery address they had the wrong address on file and we told them the correct one, he said he fixed it. Now it is the date of our delivery; and we get a call from the delivery guy saying he's here; and turns out they went to the wrong address; the guy who checked us out didn't even fix the old address. It's ridiculous when you are spending $900 for something and now you have to reschedule because the people who are checking you out at the register can't do their job right.
After havin a issues with a Samsung galaxy s7 phone , brought it in to get serviced by Geek Squad, after learning about BestBuy policies regarding exchanging phones I spoke to Ryan the general manager and he was able to help me navigate the issues I was having an ultimately workout the problem in a great fashion.
During setting up my new consulting business I needed many electronic products- new laptop, Quick Books, backup hard drive and more. The online product comparison was superb and the Geek Squad helped me set up my laptop and recommend other products. And, when Microsoft didn't fix a bug with their new OS, Geek Squad already had a fix! Love them. I hope the store experience never changes.
Best Buy is a US Electronics Store based in Fox Point, Wisconsin. Best Buy is located at 8755 N Port Washington Rd, Fox Point, WI 53217, USA.
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